FAQ & Site Info
Terms of ServicePayment:
We accept paypal payment only.
Shipping address must be the same as Paypal confirm address, if not, please contact and confirm with us. please check your shipping address carefully before checkout, We are not responsible for wrong or undeliverable address.
All orders are usually shipped out within 1 business during the business days after payment has been received.
US-Mainland shipping: 2-7 Business Days, all shipment will be with tracking number.
With 30 days money-back guarantee and 12 months warranty.
1. We ONLY accept the return for original package, Please make sure the item have NO man-made sabotage.
2. If you need return, please contact us and let us know the detailed problem and send us some pictures for confirmation.
3. Non-defective item returns will be accepted within 14-days, If you purchased in improper condition, buyer is responsible for return shipping costs (Shipping & Handling is not refundable) unless item DOA.
4. All NON-seller mistake returns for refund are subject to 25% re-stocking fee, please NOTE that the shipping and handling fee will not be refund, all return shipping fee should paid by the buyer.
5. Refunds given only if item DOA, If so, Please contact us with 7 days since you receive the item and return to us within 30 days from the delivery date for refund.
If you are satisfied with the product you received, please leave us a positive feedback and 5 scores of DSR.
If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
Contact us by email: firstname.lastname@example.org